zSecure Alert emails are not being sent

Technote (troubleshooting)


Problem(Abstract)

Despite setting up alerts for 1205 and 1206, we are not getting email notifications when they've been triggered.

Diagnosing the problem

We are currently running with the following member:

Name Description Set Des Sel Ver Ref Act
C2PDFL zSecure Alert default alert configurati Ok Ok Ok Ok Ok Y
 
We have the two particular alerts set....
 
 Data set added to APF list                1205  Yes   E
 Data set removed from APF list            1206  Yes   E

I've dynamically removed and added a dataset to the linklist and seen nothing.
We have the following defined for WHO/WHERE on all three levels of the
'tree'...

Select the alert destination
/ E-mail
/ Write e-mails to C2RSMTP DD
Specify e-mail recipient(s)
From . . . . . . . &jobname at &system <secadmin@mycompany.com>
Mail to . . . . . secreviewer@mycompany.com
(You may specify : to receive a list of defined

recipients :setname.fields)
CC . . . . . . . . leader@mycompany.com,manager@mycompany.com
BCC . . . . . . .
Reply to . . . . .
Output format . . 1 1. Normal (MIME/HTML)
2. Plain text (formatting may be lost)
Font size . . . . (number in range 1-7)


I'm not seeing any output in the TCPSMTP logfile to indicate

anything was generated. I'm also not seeing anything generated

in the C2POLICE C2RSMTP file.


Resolving the problem

This problem has been rectified in zSecure 1.11. For releases prior to that, use the following workaround:

Fill in the Reply-to field
-and-
Remove the check for "Write e-mails to C2RSMTP DD"

Cross reference information
Segment Product Component Platform Version Edition
Security IBM Security zSecure Alert for RACF zSecure Alert for RACF z/OS Enterprise

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Document information


More support for:

IBM Security zSecure Alert for ACF2
zSecure Alert for ACF2

Software version:

1.10

Operating system(s):

z/OS

Software edition:

Enterprise

Reference #:

1438684

Modified date:

2013-05-20

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