Why will the Policy Editor not launch correctly when you want to change a Proventia Desktop Policy?
This information applies to:
Provenita ESC 220.127.116.117
The standalone Policy Editor does not launch correctly from the Proventia Desktop Policy Wizard. The Policy Editor may return an error, or instead of launching the wizard will ask for the console operator password, as if the Policy Editor had already been closed. This problem may be caused by corruption of the Java Runtime Environment or Policy Editor files.
Close the Proventia Desktop Management Dashboard and delete all of the contents of the "%TEMP%\ibmpdwiz" folder. When the Proventia Desktop Policy Wizard is reopened, the Java Runtime Environment and Policy Editor files will be reloaded.
If the above information does not resolve your issue, please contact IBM Security Solutions Customer Support.
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Proventia Endpoint Secure Control