Maintenance renewal and product upgrades for the Anomaly Detection System (ADS) appliance

Technote (FAQ)


Question

How do you renew your maintenance or get product upgrades for the Anomaly Detection System (ADS) appliance?

Answer

IBM Security Systems discontinued the sale of all IBM Proventia Network Anomaly Detection System (ADS) models on October 14, 2008. All ADS clients have the option to transfer their maintenance contracts to Arbor Networks at the time of their maintenance renewal. This also includes the generation of new certificate files for the appliances.
Migrating their maintenance contracts to Arbor Networks is the only way for clients to continue to receive future enhancements. However, IBM will not deliver future product upgrades or feature enhancements. To continue to receive product enhancements, all ADS clients have the option to transfer their maintenance contracts to Arbor Networks at the time of their maintenance renewal period.

Additional information is available at the link below:

http://www-935.ibm.com/services/us/iss/productlifecycles/ann_20081014_p roventia-network-anomaly-detection-system.pdf



If the above information does not resolve your issue, please contact IBM Security Systems Customer Support.

Historical Number

5456

Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Proventia Network Anomaly Detection System

Software version:

3.6.6, 3.7.1, 4.0.2, 4.0.3

Operating system(s):

Firmware

Reference #:

1436945

Modified date:

2010-10-16

Translate my page

Machine Translation

Content navigation