Proventia OneTrust Licensing

Proventia OneTrust is the licensing system for select IBM Security products. OneTrust is different from the key-based license system in that it does not require a separate license file for each product order. OneTrust licensing utilizes a single customer token to manage your OneTrust enabled products.

What is a Proventia OneTrust token?
A token is a unique numeric identifier assigned to a customer and authorized contacts. It may include a device Serial Number, if the product is delivered via an IBM Security appliance. The token is associated with all of your products that utilize the OneTrust licensing method.

Which products use Proventia OneTrust licensing?
The following IBM Security Products use OneTrust licensing:

• Proventia Management SiteProtector Service Pack 2.0 and above
• Proventia Management SiteProtector Appliance
• IBM Security Virtual Server Protection for VMware
• Proventia Server Intrusion Prevention System for Linux
• Proventia Network Multi-Function Security (M and MX series, FW 4.1 and above)
• Proventia Network Enterprise Scanner

SiteProtector components may use OneTrust licensing and/or other key-based license key files to verify entitlement prior to downloading security content. The X-Press Update Server for SiteProtector SP 2.8.x and above will ONLY use OneTrust. For Proventia Multi-Function (M/MX) appliances, entitlements are associated to the serial number and if the device is utilizing OneTrust licensing, Automatic Mode will display in the Licensing and Updates tab. If the device is unable to contact the OneTrust server, it may display Manual Mode, indicating that it is falling back to the older license file system.

Click here to review OneTrust Licensing product documentation.

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If the above information does not resolve your issue, please contact IBM Security Systems Technical Support.