IBM Support

Installing RPT agent controller results in "Unable to find supported browser" error

Troubleshooting


Problem

Attempts to install the IBM Rational Performance Tester (RPT) agent controller results in the error "Unable to find supported browser".

Cause

This error is occurring due to the package mismatch of the agent controller offering within IBM Installation Manager.

Resolving The Problem

Run the ./install (instead of./launchpad.sh) from the disk1/InstallerImage_linux directory.

The installation of the agent will now complete without errors.

[{"Product":{"code":"SSMMM5","label":"IBM Rational Performance Tester"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Agent Controller","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.1.1.1;8.1.1;8.1.0.3;8.1.0.2;8.1;8.1.0.1;8.0.0.2;8.0.0.1;8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21432264