IBM Support

IBM Elite Support for IBM Informix Innovator-C Edition

News


Abstract

Entitlement and contact information regarding IBM Elite Support for IBM Informix Innovator-C Edition.

Content


On May 25, 2010, IBM announced new Informix editions to offer customers greater value. For more information go to the Informix product site:

http://www.ibm.com/software/data/informix/


Under IBM Elite Support for IBM Informix Innovator-C Edition, clients are entitled to:

  • Cross-platform software technical support—around the clock and around the world
  • Online technical support including enhanced self-help and search capabilities
  • Voice support for new deployments, migration, and code-related questions
  • Fast problem resolution by phone for all 'Severity 1' situations—24 hours a day, seven days a week—you decide which issues to classify as 'Severity 1'
  • Special Builds delivered on the latest release and one release lower only


To request IBM Elite Support for IBM Informix Innovator-C edition for Linux, UNIX, and Windows (LUW), please visit:

http://www.ibm.com/software/lotus/passportadvantage/paselectedsupportprograms.html

If you have a question or need technical consultation please email us at askIFMX@us.ibm.com.

Document information

More support for: Informix Servers

Software version: 11.5

Operating system(s): AIX, HP-UX, Linux, OS X, Solaris, Windows

Reference #: 1431136

Modified date: 2014-06-26