Troubleshooting
Problem
You see errors like these on Windows when running ontape, oninit, starts, net start and so on as user informix: Only member of IXDBSA group (Informix-Admin, by default) can start IBM Informix Dynamic Server. Dynamic Server failed to start in Recovery Mode. Check Event Log for errors. System error 5 has occurred. Access is denied.
Symptom
- Only member of IXDBSA group (Informix-Admin, by default) can start IBM Informix Dynamic Server.
- Dynamic Server failed to start in Recovery Mode. Check Event Log for errors.
- System error 5 has occurred. Access is denied.
Cause
The behavior you are seeing is caused by one of these:
- Windows User Account Controls (UAC) component is enabled
- Lack of rights for user informix
- The user is not part of the IXDBSA group (Informix-Admin, by default)
Resolving The Problem
- Always open your command windows with the "Run As Administrator" functionality.
- Disable the UAC component:
http://technet.microsoft.com/en-us/library/cc709691(WS.10).aspx
- Add the needed user rights to user informix. Download the addrights utility from this site, read about it, run it, then logout and login to refresh user privileges:
http://www.iiug.org/software/index_all.html#ntutils
http://www.iiug.org/software/archive/ntutils.readme.txt
EXAMPLE:
C:\tmp\ntutils>addrights informix
- Add the user to the IXDBSA group (Informix-Admin, by default).
[{"Product":{"code":"SSGU8G","label":"Informix Servers"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.1;11.5;11.7;11.70","Edition":"","Line of Business":{"code":"","label":""}}]
Was this topic helpful?
Document Information
Modified date:
16 June 2018
UID
swg21430794