WebGUI: Installer cannot run on your configuration

Technote (troubleshooting)


Problem(Abstract)


WebGUI: Fix Pack 1 won't install in silent mode.
Error: "The installer cannot run on your configuration. It will now quit."

Symptom

"Preparing SILENT Mode Installation...
========================================================================
IBM Tivoli Netcool/OMNIbus Web GUI V7.3 Fix Pack 1(created with InstallAnywhere by Macrovision)
------------------------------------------------------------------------
The installer cannot run on your configuration. It will now quit."

Cause

The instructions in a section of the silent mode response file are slightly ambiguous.


Resolving the problem

In the response file, it is necessary to uncomment this line and set it to true:

LICENSE_ACCEPTED=true


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Document information


More support for:

Tivoli Netcool/OMNIbus
Web GUI

Software version:

7.3

Operating system(s):

AIX, Linux, Solaris, Windows

Software edition:

All Editions

Reference #:

1430495

Modified date:

2010-05-11

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