Troubleshooting
Problem
When trying to open reports in IE, the following error message is displayed: CM-REQ-4158 The search path "/content/folder[@na#e='folder']/report[@name='report'] is invalid.
Cause
The Internet Explorer XSS filter is scrambling the Cognos search path, rendering it invalid.
Environment
All Windows Environments
Resolving The Problem
To resolve the issue, make the following changes to the IE browser:
- Add the Cognos URL to IE's Trusted Sites list
- Modify the options of the Trusted Sites zone and set the "Enable XSS Filter" property to "Disable"
- Restart the browser and the reports should now execute
Please note: Turning off the browser's XSS filter has little to no risk when done only on the Trusted Sites zone. The IBM Cognos BI application has an internal firewall which protects it from XSS attacks, so the browser's filter is redundant.
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Document Information
Modified date:
15 June 2018
UID
swg21428246