Executing Personal Communications Information Bundler results in "Java class not found" error

Technote (troubleshooting)


Problem(Abstract)

Attempts to run the IBM Personal Communication Information Bundler on PCOM 5.9.6 or 6.0.0 results in the error "The java class is not found".

Symptom

When you run the Information Bundler utility, the command window pops up to collect data. It ends with this error:

The java class is not found: PCSBundler

image

Cause

The PCSBundler.class file is missing.

Resolving the problem

Store the attached files (for your specific version) in the Personal Communications installation folder on your workstation.

PCOM 6.0.0 Information Bundler.zip PCOM 5.9.6 Information Bundler.zip

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Document information


More support for:

Personal Communications
General Information

Software version:

5.9, 6.0

Operating system(s):

Windows

Reference #:

1427332

Modified date:

2013-07-08

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