Historical exports fail with error status = 66

Technote (troubleshooting)


Problem(Abstract)

An ITM 6 agent attempts to export historical data and the export fails writing this error to the ITM Agent log:
sourceObject open() failed, status = 66, for object <KPX_CPU_SUMMARY> table KPX08CPUSU appl KPX

Symptom

Data missing from data warehouse and history binary files continue to grow at the Agent


Resolving the problem

Error code 66 indicates there is a problem with the configuration file (khdexp.cfg) used by the agent.

1) Stop the agent

2) Move the khdexp.cfg file used by the agent to a temporary storage location.

The khdexp.cfg file will vary depending on the agent type.

example of location for OS agents

Linux OS agent: /opt/IBM/ITM/lx8266/lz/hist/khdexp.cfg

UNIX OS agent: /opt/IBM/ITM/<interp-type>/ux/hist/khdexp.cfg

Windows OS agent: C:\IBM\ITM\TMAITM6\logs\History\KNT\khdexp.cfg

3) Restart the agent

Once the agent restarts, it will generate a new khdexp.cfg file, and exports will begin.

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Document information


More support for:

Tivoli Monitoring Version 6

Software version:

6.2, 6.2.1, 6.2.2, 6.2.3, 6.3

Operating system(s):

Platform Independent

Reference #:

1426816

Modified date:

2014-07-07

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