Object restrictions used to limit access to customer-related information were added in Service Provider 7.1. These restrictions are created automatically, using information in the new Customer Objects (SP) application. After you first install Service Provider version 7.1 or later, you must use the Create Default Conditions action in the Customer Objects (SP) application to import the default object
restrictions for all objects that are linked to the Customer object.
The Create Default Conditions action should be run on the target system before migrating.
1. Log on to Maximo for Service Providers as an administrator.
2. In the Customer Objects (SP) application in the Security module, select Create Default Conditions from the Select Action menu.
3. If you added any customer objects or restriction conditions in earlier installations of Service Provider, in the message window that is displayed, click Yes to keep those additions, or click No to remove them and keep only the default objects and conditions.