IBM Support

Unable to receive ALE IDocs from a SAP load balancing environment

Troubleshooting


Problem

WebSphere Adapter for SAP does not receive ALE IDocs sent from SAP, if the SAP GUI user is logged in using a different gateway than the gateway configured in the Adapter.

Resolving The Problem

In order to resolve this issue, the SAP system that is sending the IDocs and the Adapter application receiving the IDocs have to use same gateway.

[{"Product":{"code":"SSMKUK","label":"WebSphere Adapters Family"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Adapter for SAP","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.2;6.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
15 June 2018

UID

swg21422293