Users are listed on the online users page even after the session time out limit

Technote (troubleshooting)


Problem(Abstract)

The Users who are idle for more than the session time out limit in IBM Rational Focal Point are still listed under Online Users.

Symptom

The idle users are still seen online under Users> Online Users section in Focal Point, even though session has timed out for these users.

Cause

This issue has been identified as a product defect under APAR PM06484.

Resolving the problem

WORKAROUND:

Update Apache Tomcat to version 5.5.23 or later.


Related information

Download Apache Tomcat

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Document information


More support for:

Rational Focal Point
General Information

Software version:

6.4.0.1

Operating system(s):

Linux, Solaris, Windows

Reference #:

1421296

Modified date:

2010-10-27

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