Lotus Notes 8.5.1 client hangs after pasting a large paragraph, or editing a document with a lot of text

Technote (troubleshooting)


Problem

Lotus Notes 8.5.1 client will hang, and notes2.exe will spike the CPU at 100% after pasting a large paragraph, or editing a document with a lot of text

Symptom

Client hang will occur, and can only be resolved by terminating Notes executables from Task Manager.


Cause

The cause of this problem is the new Spell Checker functionality introduced in 8.5.1. If there is a large amount of text with misspelled words, then the client hang will occur.

Environment

Lotus Notes 8.5.1

Resolving the problem

This problem has been reported to Quality Engineering in SPR ZHZH7RS9CP, and is fixed in 8.5.2.

As a workaround for earlier builds, you can either disable the new Spell Checker with the notes.ini parameter, SPELL_FORCE_LEGACY=1, or disable Instant Spell Checking prior to copying the text, or editing the document.

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Document information


More support for:

IBM Notes
Editor

Software version:

8.5.1

Operating system(s):

Windows

Software edition:

All Editions

Reference #:

1419859

Modified date:

2011-12-16

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