Troubleshooting
Problem
The technote covers common problems with SAP JCo native libraries that are necessary for the WebSphere Adapter for SAP Software V6.x/7.0 and WebSphere Business Integration Adapter for mySAP.com 6.0.9.
Environment
The majority of the problems emerged on AIX, but might apply to other operating systems as well.
Resolving The Problem
Common problems with SAP JCo are load errors caused by missing libraries or incorrect installations SAP JCo.
A first step into debugging SAP JCo (load) errors is to perform the following preliminary checks. Thus, you can verify whether the version installed is the correct one or whether all environment variables are being set.
Preliminary Checks
1. Taken from the JCo Installation Guide, please find the name of the JCo file for versions 2.1.8/3.0.3 and the necessary environment variables below.
- sapjco-ntintel-2.1.8.zip for a 32-bit JRE running on a 32-bit INTEL x86 or a 64-bit INTEL Itanium processor
- sapjco-ntia64-2.1.8.zip for a 64-bit JRE running on a 64-bit INTEL Itanium processor
- sapjco-ntamd64-2.1.8.tgz for a 64-bit JRE running on a 64-bit AMD or INTEL x86 processor
- sapjco3-ntintel-3.0.3.zip for a 32-bit JRE running on a 32-bit AMD or INTEL x86 or a 64-bit INTEL Itanium processor
- sapjco3-ntia64-3.0.3.zip for a 64-bit JRE running on a 64-bit INTEL Itanium processor
- sapjco3-ntamd64-3.0.3.zip for a 64-bit JRE running on a 64-bit AMD or INTEL x86 processor
- sapjco-linuxintel-2.1.8.tgz for a 32-bit JRE running on a 32-bit INTEL x86 processor
- sapjco-linuxia64-2.1.8.tgz for a 64-bit JRE running on a 64-bit INTEL Itanium processor
- sapjco-linuxppc64-2.1.8.tgz for a 64-bit JRE running on a 64-bit PowerPC processor
- sapjco-linuxx86_64-2.1.8.tgz for a 64-bit JRE running on a 64-bit AMD or INTEL x86 processor
- sapjco-linuxs390x-2.1.8.tgz for a 64-bit JRE running on a 64-bit IBM eServer zSeries processor
- sapjco3-linuxintel-3.0.3.tgz for a 32-bit JRE running on a 32-bit AMD or INTEL x86 processor
- sapjco3-linuxia64-3.0.3.tgz for a 64-bit JRE running on a 64-bit INTEL Itanium processor
- sapjco3-linuxx86_64-3.0.3.tgz for a 64-bit JRE running on a 64-bit AMD or INTEL x86 processor
- sapjco3-linuxppc64-3.0.3.tgz for a 64-bit JRE running on a 64-bit PowerPC processor
- sapjco-sun-2.1.8.tgz for a 32-bit JRE running on a 32- or 64-bit SUN SPARC processor
- sapjco-sun_64-2.1.8.tgz for a 64-bit JRE running on a 64-bit SUN SPARC processor
- sapjco-sunx86_64-2.1.8.tgz for a 64-bit JRE running on a 64-bit AMD or INTEL x86 processor
- sapjco3-sun_64-3.0.3.tgz for a 64-bit JRE running on a 64-bit SUN SPARC processor
- sapjco3-sunx86_64-3.0.3.tgz for a 64-bit JRE running on a 64-bit AMD or INTEL x86 processor
- sapjco-rs6000-2.1.8.tgz for a 32-bit JRE running on a 32- or 64-bit IBM RS/6000 processor
- sapjco-rs6000_64-2.1.8.tgz for a 64-bit JRE running on a 64-bit IBM RS/6000 processor
- sapjco3-rs6000_64-3.0.3.tgz for a 64-bit JRE running on a 64-bit IBM RS/6000 processor
- sapjco-hp_32-2.1.8.tgz for a 32-bit JRE running on a 32- or 64-bit PA-RISC processor
- sapjco-hp_64-2.1.8.tgz for a 64-bit JRE running on a 64-bit PA-RISC processor
- sapjco-hpia64-2.1.8.tgz for a 64-bit JRE running on 64-bit INTEL Itanium processor
- sapjco3-hp_64-3.0.3.tgz for a 64-bit JRE running on a 64-bit PA-RISC processor
- sapjco3-hpia64-3.0.3.tgz for a 64-bit JRE running on 64-bit INTEL Itanium processor
- sapjco-as400_pase_64-2.1.8.zip for 64-bit JRE.
- sapjco3-as400_pase_64-3.0.3.tar for a 64-bit JRE running on a 64-bit IBM i system
- sapjco-os390-2.1.8.tgz for 32-bit JRE.
- sapjco3-linuxs390x-3.0.3.tgz for a 64-bit JRE running on a 64-bit IBM eServer zSeries processor
Windows: PATH, CLASSPATH
"
JCo 2.1.8
JCo 3.0.3
Linux: LD_LIBRARY_PATH, CLASSPATH
"
JCo 2.1.8
JCo 3.0.3
Sun Solaris: LD_LIBRARY_PATH, CLASSPATH
"
JCo 2.1.8
JCo 3.0.3
IBM AIX: LIBPATH, CLASSPATH
"
JCo 2.1.8
JCo 3.0.3
HP-UX: SHLIB_PATH, CLASSPATH
"
JCo 2.1.8
JCo 3.0.3
IBM OS/400: LIBPATH, CLASSPATH, QIBM_JAVA_PASE_STARTUP
"
JCo 2.1.8
IBM z/OS: LIBPATH, CLASSPATH
"
JCo 2.1.8
JCo 3.0.3
For further details, please check the installation.html file provided with the JCo package.
2. Ensure that all paths were JCo is being accessed, have same user rights, especially when using UNIX.
UNIX Command from your SAP JCo installation: ls-lR
Examples:
-rwxr-xr-x 1 root root 5752553 Jun 15 2006 librfccm.o
-rwxr-xr-x 1 root root 3918345 Jun 15 2006 libsapjcorfc.so
-rw-r--r-- 1 root root 304078 Jun 15 2006 sapjco.jar
3. On Windows, you might need additional libraries. Please see the following technote for more information.
Microsoft .dlls for JCo 2.1.4 and above
http://www.ibm.com/support/docview.wss?uid=swg21220665
Problem Determination with SAP JCo 2.1.x and SAP JCo 3.0.x
ENOEXEC on shared libaries:
This problem is common on AIX systems when using WebSphere Business Integration Adapter for mySAP.com together with WebSphere Process Server 6.1 or WebSphere Message Broker 6.1.
Error Message:
[System: Server] [Thread: wbia_main (#458376136)] [Mesg:
java.lang.ExceptionInInitializerError: JCO.classInitialize(): Could not
load middleware layer
'com.sap.mw.jco.rfc.MiddlewareRFC'
JCO.nativeInit(): Could not initialize dynamic link library
sapjcorfc [/opt/ibm/wbia/AdapterJRE/jre/bin/libsapjcorfc.so: load
ENOEXEC on shared library(s)
Cause:
The ENOEXEC error indicates that the wrong version of SAP JCo was being installed, which is either the incorrect mode 64 bit instead of 32 bit, or the wrong version.
Solution:
Please check the installation guide of SAP JCo to ensure you installed the correct version.
The following rule applies:
When using the Adapter Framework 2.6.0.12 on a 64 bit system, please verify that the JDK 1.4.2 is on 32 bit (with the JAVA™ command "java -version").
One has to use the same JRE when using JCo. In that case, it is necessary to use 32 bit JCo.
UnsatisfiedLinkError / Load ENOENT
Error Message:
java.lang.UnsatisfiedLinkError: /usr/mqm/java/lib/libmqjbnd05.so: load ENOENT on shared library(s) /usr/mqm/java/lib/libmqjbnd05.so libc
Cause:
The UnsatisfindLinkError indicates that some of the dependencies from the library are missing /could not be accessed.
Solution:
Try to resolve the dependencies by checking them with the "ldd" command on UNIX. In case the error message emerged when using MQ 6.0
together with the WebSphere Business Integration Framework, the adapter framework is missing MQ 32-bit libraries. Please check the following technote for further information.
UnsatisfiedLinkError when running WebSphere Business Integration Adapter Framework on AIX 64-bit together with WebSphere MQ 6.0
http://www.ibm.com/support/docview.wss?uid=swg21409837
JCo Load Error: "No sapjco rfc in java.library.path"
Error Message:
Could not load middleware layer 'com.sap.mw.jco.rfc.MiddlewareRFC'
JCO.nativeInit(): Could not initialize dynamic link library sapjcorfc
[no sapjco rfc in java.library.path]. java.library.path
Cause:
Although the SAP JCo libraries were added to the JAVA library path,
they could not be found. This can be caused by an incompatible JDK
installed. Problem emerged on HP-UX B.11.31 with WBI mySAP 6.0.9 adapter
and Adapter Framework 2.6.0.12.
Solution:
Verify that a correct IBM JDK is being used by the adapters.
Check the JAVA version with the command "java -version".
When using WBI mySAP 6.0.9, check that the Adapter JRE is being used when
executing the adapter scripts. The Adapter Framework provides JDK 1.4.2 as
Adapter JRE.
If you need another IBM JDK, please contact IBM Support.
Download IBM JRE 5 from the following URL:
http://www.ibm.com/support/docview.wss?uid=swg21265380
JCo "connection to partner '9.1.0.20: sapgw00' broken "
Error Message: The exception emerged when using WebSphere Adapter for SAP Software 7.0 with SAP JCo 3.0.5.
- Caused by: RfcException: [null]
message: Connect to SAP gateway failed
Connection parameters: TYPE=A DEST=MYHOST ASHOST=9.1.0.20
SYSNR=00 GWHOST=9.1.0.20 GWSERV=sapgw00 PCS=1 COMM_CP=1100
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR connection to partner '9.1.0.20:sapgw00' broken
RELEASE 720
COMPONENT NI (network interface)
VERSION 40
RC -6
MODULE gwxx_mt.c
LINE 646
DETAIL NiIRead: P=9.1.0.20:3602
SYSTEM CALL GwRead
COUNTER 6
Return code: RFC_FAILURE(1)
error group: 102
key: RFC_ERROR_COMMUNICATION
There are various causes for the problem but the configured port and gateway is
the most likely root cause.
Solution:
Verify the port number and sapgw configuration in your "etc/services" file. Make sure there are no
port conflicts. In above example, an incorrect port was provied to the adapter: 3602.
Further information on "sapgw" errors can be found here:
Service "sapgw00" unknown' error in JCo trace of WebSphere Adapter for SAP Software
http://www.ibm.com/support/docview.wss?uid=swg21413812
Further References
IBM Support Portal
http://www-947.ibm.com/support/entry/portal/Overview/Software/WebSphere/WebSphere_brand_support_(general)
WebSphere Adapter for SAP V7.0: Limitations when using SAP Java Connector 3.0.2
http://www.ibm.com/support/docview.wss?uid=swg21406907
java.lang.ExceptionInInitializerError exception occurs while starting WebSphere Adapter for SAP on i5/OS
http://www.ibm.com/support/docview.wss?uid=swg21322455
Troubleshooting the Adapter for mySAP.com
http://www.ibm.com/support/docview.wss?uid=swg21208860
Unable to set the RFCTracePath parameter to the UNIX location with WebSphere Adapter for SAP with WebSphere Message Broker V6.1
http://www.ibm.com/support/docview.wss?uid=swg21383610
SAPJCO tracing files created in multiple locations for IBM WebSphere Adapter for SAP Software
http://www.ibm.com/support/docview.wss?uid=swg21330607
How to activate JCo tracing for SAP JCo via JVM parameter on WebSphere Process Server V6.0/6.1/6.2
http://www.ibm.com/support/docview.wss?uid=swg21404884
SAP Developer Network
http://www.sdn.sap.com/irj/sdn
SAP Help Portal
http://help.sap.com/
SAP Service Marketplace - SAP Notes Search (login required)
https://websmp106.sap-ag.de/notes
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Document Information
Modified date:
15 June 2018
UID
swg21418488