Error: Cannot connect to the IBM Rational Change server when creating a configuration template
Copying the Rational DOORS/Rational Change integration to a local client machine causes the following error when trying to create/modify a configuration template: "Cannot connect to Rational Change server".
Simply copying the Rational DOORS/Rational Change integration from one client machine to another will not work as there are 2 files that need to be registered.
Copying the Rational DOORS / Rational Change integration from one client machine to another is not a supported method of installing the integration.
If the following message occurs when attempting to create a configuration template:
"Cannot connect to Rational Change server"
The issue is due to 2 files not being registered. During the installation of the integration, the files are automatically registered, however copying the file structure over will not.
- regsvr32 c:\windows\system32\cslib.dll
- regsvr32 <DOORS_HOME>\lib\dxl\addins\synergy\ecps2csApi
To correct this issue, please install the integration using the installation executable.
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