IBM Support

IBM Storage Protect Linux backup-archive client distributions - statement of minimal support

Question & Answer


Question

Is there some support for IBM Storage Protect Linux x86_64 backup-archive client on Linux® distributions other than Red Hat (RHEL) and SUSE (SLES)?

Cause

To find the fully supported Linux client distributions for backup-archive client, see Linux x86_64 Client Requirements.

Note: The product now known as IBM Storage Protect was named IBM Spectrum Protect in levels earlier than 8.1.19. To learn more about the brand change, see IBM Spectrum brand change to IBM Storage.
 

Answer

Minimal support is provided for IBM Storage Protect Linux x86_64 backup-archive client and API client, on the following listed Linux distributions, while the backup-archive client and API client version and Linux distributions are in regular support.
 

"MINIMAL SUPPORT" DEFINITION

  • IBM Support accepts calls for Linux x86_64 backup-archive and API client issues listed on the following distributions and release levels.
  • IBM Support does not require that the customer re-create the problem on fully supported RHEL or SLES distributions before call for support.
  • IBM Support does cease problem determination if the problem is determined to be unique on the following distributions or release levels. The problem must then be pursued with that distribution's provider or community.


Minimal support is not applicable to the:

  • IBM Storage Protect for Space Management client
  • IBM Storage Protect server
  • IBM Storage Protect operations center
  • IBM Storage Protect storage agent
  • IBM Storage Protect FastBack
  • IBM Storage Protect Snapshot
  • Any of the IBM Storage Protect data protection products (for example, IBM Storage Protect for Databases, IBM Storage Protect for Mail, IBM Storage Protect for Enterprise Resource Planning), except for IBM Storage Protect for Virtual Environments when Linux is used as an iSCSI target for file level recovery (see in technote: IBM Storage Protect for Virtual Environments (Data Protection for VMware) - file recovery from full VM - statement of minimal support)



For information about Linux support for other IBM Storage Protect components, see the appropriate component support page.


 

Minimal support with backup-archive client and API 8.1 on Linux x86_64:

Operating systems, distribution, and release levels eligible for minimal support with backup-archive client and API 8.1 on Linux x86_64:

  • CentOS Linux 7 and 8 (1)
  • CentOS Stream 8
  • Debian 9 and 10 (2)
  • Fedora 30 and 31 (1)(3)
  • OpenSUSE 15 and 42
  • Scientific Linux 7

Minimal support is not available for the automatic client deployment and Journal-based backup functions on Linux x86_64.

(1) CentOS Linux and Fedora releases might fail during installation with warning: 
user tdpvmware does not exist - using root

To prevent this issue from occurring, create a text file before installation with the command:

echo Red Hat > /etc/spectrum-protect-release

(2) Debian 9 and 10 does not include support for the IBM Storage Protect backup-archive client web user interface

(3) Fedora distributions had issues with starting the backup-archive client after installation due to incompatibilities with libcrypt.so.1.  This problem can be solved by installing the libxcrypt-compat package.


 

Support considerations

  • Support for currently supported Linux backup-archive client functionality and file systems
  • SELinux support for distributions based on RHEL (CentOS Linux and Scientific Linux)
  • Automounter support for AutoFS only
  • Automatic client deployment, Journal-based backup, and VMware backup functionality are not supported
 


 

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Document Information

Modified date:
07 February 2024

UID

swg21417165