All Rational Change users have lost queries and reports after upgrade
After upgrading IBM Rational Change, all queries and reports have been lost.
This issue is seen because all saved queries and reports, as well as shared reports and queries are stored in the LDAP (Rational Directory Server) profile as database specific.
For example: If the database path changes, the LDAP needs to be updated.
Resolving the problem
In order to see your personal queries and reports after changing the database path, the following perl script must be run. The script requires you set two environment variables.
Note: Clear PERL5LIB on Windows as Perl can figure this out on its own.
$ setenv PATH CHANGE_APP_HOME/WEB-INF/perl:$PATH
$ setenv PERL5LIB CHANGE_APP_HOME/WEB-INF/perl/lib/perl5/5.8.6:CHANGE_APP_HOME/WEB-INF/perl/lib/perl5/site_perl/5.8.6
$ setenv LD_LIBRARY_PATH CHANGE_APP_HOME/WEB-INF/perl:CHANGE_APP_HOME/WEB-INF/perl/lib/perl5/5.8.6/aix-multi/CORE
$ setenv LD_LIBRARY_PATH CHANGE_APP_HOME/WEB-INF/perl:CHANGE_APP_HOME/WEB-INF/perl/lib/perl5/5.8.6/i686-linux-multi/CORE
$ setenv LD_LIBRARY_PATH CHANGE_APP_HOME/WEB-INF/perl:CHANGE_APP_HOME/WEB-INF/perl/lib/perl5/5.8.6/sun4-solaris-multi/CORE
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Change the values of hostname, port number, username, password and database path as explained below:
my $csapi = new ChangeSynergy::csapi();
$csapi->setUpConnection("http", "hostname", 8600);
my $aUser = $csapi->Login("user name", "password", "Admin", "database path");
$tmpData = $csapi->PreferenceNameSubstitutionForAllUsers($aUser, "old database path", "new database path");
- "hostname" is the hostname of the server where you would be running this script.
- 8600 is the port where Rational Change is installed.
- "user name" is the User with admin privilege
- "password" is the password of the user mentioned above
- "Admin" is the Role. This should be left as Admin.
- "database path" is the db path used for this installation.
Where Rational Synergy is installed on UNIX, this is the normal path, such as /data/ccmdb/tutorial.
On Windows, each \ must be escaped with another \, for example "
\\host\ccmdb\cm_database" becomes "
- "new database path" is same as the db path mentioned above
- "old database path" is the old database path
Note: This solution is applicable regardless of which version of Rational Directory Server is used.
More support for:
Software version: 5.2, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 5.3.1, 220.127.116.11
Operating system(s): Linux, Solaris, Windows
Reference #: 1417084
Modified date: 07 January 2010
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