Troubleshooting
Problem
This problem occurs in Designer when the RT_STATUS file for the job is corrupt. Trying to open the job results in the error: Failed to open RT_STATUSxxx file (where xxx is the job description number)
Resolving The Problem
To resolve this problem perform the following steps:
- Using a telnet session go to the project directory and remove the file manually:
rm -r RT_STATUSxxx
xxx should be the number as seen in the error message. - Go to the $DSHOME directory and type the following:
$. ./dsenv
$bin/uvsh - At the TCL prompt type the following:
>LOGTO <ProjectName>
>ED VOC RT_STATUSxx
3 lines long.
----: 2
0002: RT_STATUS93
----: R
0002:
----: FI
"RT_STATUSxx" filed in file "VOC".
>CREATE.FILE DATA RT_STATUSxx 30
>QUIT - Check the permissions on the new RT_STATUSxx file to be sure the users have write permissions.
- Open Designer and you should be able to open the job.
[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.5;8.1;8.0.1;8.0;7.5","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21416863