mkelem command fails with Error: Vob server operation "Create Container" failed

Technote (troubleshooting)


Problem(Abstract)

This technote explains how to resolve an error, Vob server operation "Create Container" failed, that can occur when creating a new IBM Rational ClearCase element.



Symptom

The creation of an element in a VOB fails with error:

ibmserv3 <ibmserv>:/vobs/foo/foo_tools1/barjrt/barjrt1.2.1 $
cleartool mkelem -nc ibmelem
cleartool: Error: Vob server operation "Create Container" failed.
          Additional information may be available in the vob_log on
host "ibmserv3"
cleartool: Error: Unable to create directory
"/net/ibmserv3/vob35/foo_tools1.vbs/s/sdft/21": No such file or
directory.
cleartool: Error: Unable to create element "ibmelem".


The VOB in question can be mounted and accessed.



Cause

The VOB was moved from one server to another and the VOB server process for the old location is still running on the local server with the same VOB name.


Diagnosing the problem

You could use a "ps -ef | grep (vobname)" or use the albd_list command and search for the same VOB name with different paths to storage


Example:

Notice the two processes looking at two different storage paths in the example below.

PID 18849:
     vob_server, udp socket 39482: version 3; BUSY
           Storage path
/vob35/foo_tools1.vbs
           UUID a0c7e0d6.4d4411d9.8b60.00:01:80:ac:f4:a7

PID 24050:
     vobrpc_server, tcp socket 52338: version 2; BUSY
           Storage path /vob38/foo_tools1.vbs
           UUID a0c7e0d6.4d4411d9.8b60.00:01:80:ac:f4:a7
     statistics_server, tcp socket 52338: version 1; BUSY
           Storage path
/vob38/foo_tools1.vbs
           UUID a0c7e0d6.4d4411d9.8b60.00:01:80:ac:f4:a7

Resolving the problem

  1. Unmount the VOB (or VOBs) in question.
  2. Kill any server processes that remain.
  3. Remount the VOB.



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Document information


More support for:

Rational ClearCase
VOB

Software version:

7.0, 7.0.1, 7.1, 7.1.1

Operating system(s):

AIX, HP-UX, Linux, Solaris

Reference #:

1416428

Modified date:

2010-10-27

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