Installation of AEM and Eaton 6.2.1 and 6.2.1 IF01 agents fails on xLinux

Technote (troubleshooting)


Problem(Abstract)

IBM Tivoli Monitoring for Energy Management 6.2.1 and 6.2.1 Interim Feature 01 AEM and Eaton agents fail to install successfully on xLinux.

Symptom

You will see the following error message when installing:

"Preparing to install the IBM Global Security Kit (GSkit)
error: open of /opt/IBM/ITM/gskit/li6243/gsk7bas-7.0-3.18.i386.rpm failed: No such file or directory
install.sh error: KCI1166E Prerequisite IBM GSkit failed to install. Retry install.sh after the problem has been corrected in your environment."

The problem will not be seen if some other ITM component (ex. Linux OS agent) is already installed because it will have installed this prerequisite.

Cause

The error occurs because the GSkit package gsk7bas-7.0-3.18.i386.rpm is not included in the install image.

Resolving the problem

1) manually install the GSkit RPM before installing the Eaton or AEM agents.
2) install another ITM component, ex. Linux OS agent, which installs this RPM prereq.


Product Alias/Synonym

AEM agent
Eaton agent

Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Tivoli Monitoring for Energy Management

Software version:

6.2.1

Operating system(s):

Linux xSeries

Reference #:

1415167

Modified date:

2012-11-12

Translate my page

Machine Translation

Content navigation