IBM Support

Locating IBM customer numbers for IBM ILOG Customers

Technote (FAQ)


Question

How do I get my IBM Customer Number? How do I get my IBM Site Number?

Answer

IBM uses two sets of numbers for IBM's systems.


Generally, customers should have access to both sets of numbers when working with IBM software products.

What if I do not have my numbers?


If you do not have your ICN or IBM Site Number, contact your Primary Site Technical Contact (PSTC).

If you do not know the PSTC for your group, you can find separate instructions on locating your PSTC

If your PSTC does not have access to your ICN, contact Customer Support OnLine at (877) 426-6006 (for United States customers), or one of the numbers at IBM Planetwide (for customers outside the US). Customer Support OnLine can provide the ICN to your PSTC.


Cross reference information
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Document information

More support for: IBM ILOG CPLEX Optimization Studio

Software version: 12.2

Operating system(s): Windows

Reference #: 1414632

Modified date: 2011-09-01