MustGather documents for ClearCase Remote Client (CCRC) version 7.1
How can I gather additional information for IBM Support to resolve issues with the IBM Rational ClearCase Remote Client (CCRC) version 7.1.x?
Note: The user collecting the data below needs to be logged in as an Administrator for Windows or as root on Unix or Linux in order to execute the data collection, otherwise much of the data is not available and collected.
Click the following topics for more information:
Automating diagnostics by using the IBM Support Assistant
Default installation locations
Performing basic system verification
Gathering diagnostic logs for CCRC
Gathering diagnostic logging and information for CM Server
More support for:
ClearCase Remote Client
Software version: 7.1, 18.104.22.168, 22.214.171.124, 7.1.1
Operating system(s): AIX, HP-UX, Linux, Solaris, Windows
Reference #: 1413762
Modified date: 04 November 2010