Support training video released for Tivoli Business Service Manager



Part 2 released! Setting up a TBSM Service Model – Part2


Some older ones you may also find useful

Setting up a TBSM Service Model – Part 1 Setting SSL debug tracing in a TBSM environment : Back up your DE Instance
Use SVN to restore corrupted files in /etc and /policy directories in TBSM and Impact
Displaying real-time data in a TBSM canvas - ITM Example
Displaying real-time data in a TBSM canvas - SQL Example
Installing TBSM 6.1.1 on Linux

What kind of content do we have?

We have narrated presentations, Teach Me Demonstrations, tutorials, and resource links to help you successfully configure and use IBM software products.

In detail, the information provided is role and task based to demonstrate how to accomplish "specific" tasks in your software product(s). The term coined for this is aptly named "Just in Time" training.

Our videos consist of:

Presentations - Technical overviews that provide background on a topic (some are audio enabled)

Teach Me Demos - guided demonstrations that show how to complete a specific task

Tutorials - step-by-step instructions to follow for completing a task

In addition we also have available over 700 IBM Education Assistant videos and documentation for Tivoli products located in the Related URL section below

Related information

IBM Netcool support
IT Service Management support
IBM Education Assistant
IEA SWG YouTube channel

Product Alias/Synonym


Document information

More support for:

Tivoli Business Service Manager

Software version:

4.2, 6.1

Operating system(s):

AIX, HP-UX, Solaris, Windows

Software edition:

Edition Independent

Reference #:


Modified date:


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