ClearCase Remote Client Views are no longer accessible after upgrading ClearCase

Resolving The Problem

This issue has been addressed in 7.1.1.1 version of ClearCase.

Before you update the product, take the following steps:

1. Change directory to /opt/rational/common/CM/scripts
2. Execute commands to determine the ccweb view storage directory:
   
   /opt/rational/common/CM/profiles/cmprofile/bin/wsadmin.sh
wsadmin>source teamAdminUtils.jacl
wsadmin>set t [getTeamServer]
wsadmin>$AdminControl getAttribute $t ccrcViewStorage
wsadmin> quit
   
   Example of command output:
   
   # /opt/IBM/RationalSDLC/common/CM/profiles/cmprofile/bin/wsadmin.sh
   WASX7209I: Connected to process "server1" on node dfltNode using SOAP connector; The type of process is: UnManagedProcess
   WASX7029I: For help, enter: "$Help help"
   wsadmin>source teamAdminUtils.jacl
   
   wsadmin>set t [getTeamServer]
   WebSphere:cell=dfltCell,version=6.1.0.25,spec=1.0,name=TeamServerMBeanId,mbeanIdentifier=TeamServerMBeanId,type=stp.management.TeamServerMBean,node=dfltNode,process=server1
   wsadmin>$AdminControl getAttribute $t ccrcViewStorage
   /var/ccweb
   wsadmin> quit
   
3. Execute tar -cvf <tar_file> ccweb_directory where ccweb_directory is /var/ccweb. This command creates a tar file of the ccweb view storage directory.
4. Continue with the upgrade.
5. After the upgrade completes, execute tar -xvf tar_file to restore the original ccweb view storage directory.

To resolve this issue after you have updated the product, take the following steps:

1. Change directory to /opt/rational/common/CM/scripts
2. Execute commands to determine the ccweb view storage directory:
   
   /opt/rational/common/CM/profiles/cmprofile/bin/wsadmin.sh
wsadmin>source teamAdminUtils.jacl
wsadmin>set t [getTeamServer]
wsadmin>$AdminControl getAttribute $t ccrcViewStorage
wsadmin> quit
   
   Example of command output:
   
   # /opt/IBM/RationalSDLC/common/CM/profiles/cmprofile/bin/wsadmin.sh
   WASX7209I: Connected to process "server1" on node dfltNode using SOAP connector; The type of process is: UnManagedProcess
   WASX7029I: For help, enter: "$Help help"
   wsadmin>source teamAdminUtils.jacl
   
   wsadmin>set t [getTeamServer]
   WebSphere:cell=dfltCell,version=6.1.0.25,spec=1.0,name=TeamServerMBeanId,mbeanIdentifier=TeamServerMBeanId,type=stp.management.TeamServerMBean,node=dfltNode,process=server1
   wsadmin>$AdminControl getAttribute $t ccrcViewStorage
   /var/ccweb
   wsadmin> quit
   
3. Execute cleartool lsview | grep ccweb_directory | grep machine_name > /var/tmp/ccweb_views. This command determines every view that exists on the current registry server in the ccweb_directory.

Example of command output:

# /opt/rational/clearcase/bin/cleartool lsview | grep /var/adm/rational/clearcase/ccweb | grep mymachine
user_view mymachine:/var/adm/rational/clearcase/ccweb/user/user_view/.view.stg

4. Correct the permissions on each view returned by executing:
   
   /opt/rational/clearcase/etc/utils/fix_prot -force -root -recurse -chown user_name -chgrp group_name -chmod 755 view-storage-path
   
   where:
   
   user_name - the user name for the owner of the view ("user" in the above example)
   
   group_name] - the default group name for the owner of the view. To determine this value, execute [id user_name on the terminal. If the user is using a different primary group, then the administrator should follow up with the user to determine that group. view-storage-path - the view storage path for the view ("/var/adm/rational/clearcase/ccweb/user/user_view/.view.stg" in the above example)