IBM Support

Social Media Channels within Cloud Technical Support



Join us in the Cloud! Become a part of our growing community of users, including clients, developers, and support personnel, and engage with us on any of our social media channels that Support manages like dW Answers, Blogs, YouTube, Twitter, Facebook, and LinkedIn.


Community forums

Engage with the community, share expertise, and get answers on dW Answers. Use these specific tags for your product:

Segment Product / Product Group dW Answers Core Tags*
Application Platform WebSphere Application Server was, liberty**
IBM HTTP Server ihs
Rational Application Developer rad
Rational Asset Manager asset-manager, ram
Rational Build Forge build-forge, bf
Rational Change change
Rational ClearCase clearcase
Rational ClearQuest clearquest
Rational Common Licensing rlks, rational-license-key-server
Rational Insight insight
Rational Performance Tester performance-tester, rpt
Rational RequisitePro reqpro
Rational Rose RealTime modeling
Rational Software Architect software-architect, rsa
Rational Synergy synergy
Rational Functional Tester rft, functional-tester
Rational Integration Tester rit, integration-tester
Rational Performance Test Server rpts
Rational Test Workbench Mobile Test Edition rtw-mobile
Rational Test Virtualization Server rtvs
Smarter Process IBM Business Process Manager bpm
IBM / WebSphere Business Monitor monitor
IBM Integration Designer iid
WebSphere Business Modeler modeler
WebSphere Integration Developer wid
WebSphere Lombardi Edition lombardi
WebSphere Process Server wps
IBM Operational Decision Manager ibmodm
Integration IBM API Management apimsaas, apimgt
IBM API Connect apiconnect
IBM App Connect app_connect
CastIron castiron
IBM DataPower Gateways datapower
IBM Integration Bus iib
PureApplication System pureapp
WebSphere Adapters adapter
WebSphere Message Broker wmb
WebSphere MQ / IBM MQ mq
WebSphere Service Registry and Repository wsrr
IT Service Management (ITSM)
JAZZSM jazzsm
Dashboard Application Services Hub jazzsmdash
Deployment Engine de
IBM Application Performance Management apm
IBM Monitoring version 8 apm
Impact impact
IBM Tivoli Composite Application Manager itcam
IBM Tivoli Monitoring version 6 itmv6
Tivoli Netcool Configuration Manager itncm
Tivoli Network Manager IP itnm
OMEGAMON XE for Messaging omegamon
Omnibus omnibus
Omnibus WebGUI webgui
IBM Operations Analytics - Log Analysis scala
Predictive Insights scapi
IBM Operations Analytics - Predictive Insights scapi
IBM Control Desk controldesk
Tivoli Application Dependency Discovery Manager taddm
Tivoli Business Service Manager tbsm
Tivoli Common Reporting tcr
Tivoli Integrated Portal tip
Tivoli Netcool Performance Manager tnpm
Tivoli Netcool Service Quality Manager tnsqm
Tivoli System Automation for Multiplatforms samp
Tivoli System Automation Application Manager saam
Tivoli Workload Scheduler, Tivoli Workload Scheduler for Applications tws
Tivoli Enterprise Management Server (Part of Monitoring)WebSphere Portal tems
Cloud Software IBM Mobile Foundation / IBM Worklight worklight
IBM MobileFirst Platform Foundation mobilefirst
Urbancode urbancode, ucd, ucr, ucb
Cloud Orchestrator ico, sco, cloudorchestrator, smartcloudorchestrator, cloud, openstack, orchestration, smartcloud

* Minimum recommended tags for each product, additional tags can be added at user discretion. Tags will be automatically capitalized in dW Answers.
** Liberty tag should be used when question is Liberty specific.

Support blogs
Follow these blogs and learn about your products from our support team!

Application Platform
Application Integration Middleware - an IBM Cloud Technical Support Blog
Rational (Notes from Rational Support) - an IBM Cloud Technical Support Blog

IT Service Management (ITSM)
Application Performance Management Blog
Network and Service Assurance Blog
Business Service Management Blog
Process Automation Blog

IBM Business Process Management Products Support Blog (before 14 November, 2014, new BPM related content is posted on the Application Integration Middleware Support Blog)

Learn through YouTube and Subscribe today!

Application Platform
IBM SupportTV
IBM Rational Support

IT Service Management (ITSM)
Monitoring Academy
Operations Acedemy
Automation Academy

Follow these Twitter accounts to find news, updates, and other information for your products!

IBM Cloud Technical Support
Cloud Tech Support (@IBM_CTS)

Follow these products using the specified hashtags below

Product Name Hashtag
WebSphere Application Server #IBMCTS_WAS
WebSphere Message Broker/ IBM Integration Bus #IBMCTS_IIB
IBM Business Process Management #IBMCTS_BPM
IBM Operational Decision Manager #IBMCTS_ODM
Websphere Cast Iron #IBMCTS_CASTIRON
PureApplication System #IBMCTS_PUREAPP
WebSphere Adapters #IBMCTS_ADAPTERS
MobileFirst #IBMCTS_MF
UrbanCode #IBMCTS_UC
IBM Cloud Orchestrator #IBMCTS_ICO
App Connect Professional #IBMCTS_ACP
Tivoli Support #IBMCTS_ITSM
  • Facebook
  • IBM Bluemix
    Bluemix Support

    IT Service Management (ITSM)
    Servicemgmt Support

    Become a fan of our Facebook pages and join the community!

    IBM Cloud Technical Support Facebook Page

    Join in or start discussions with the community!

    IBM Cloud Computing

    Additional Resources

    IBM eSupport
    IBM Electronic Support Channel
    IBM Electronic Support Community

    IBM Support Assistant Tools
    IBM Education Assistant

    IBM Information Management Support Online Resources and Subscriptions
    Rational Support on Google+
    Rational Support on Tumbler

    z Systems Software Social Media Channels

    Cross reference information
    Segment Product Component Platform Version Edition
    Application Servers WebSphere Application Server
    Business Integration WebSphere Message Broker
    Business Integration WebSphere Adapters Family
    Cloud and Virtualization Management IBM DataPower Gateways Not Applicable
    Business Integration WebSphere Lombardi Edition
    Business Integration IBM Business Monitor
    Business Integration IBM Business Process Manager Advanced
    Business Integration IBM Business Process Manager Express
    Business Integration IBM Business Process Manager Standard
    Business Integration IBM Integration Designer
    Business Integration IBM Operational Decision Manager
    Business Integration WebSphere ILOG Decision Validation Services
    Business Integration WebSphere ILOG JRules
    Business Integration WebSphere ILOG Rule Solutions for Office
    Business Integration WebSphere ILOG Rule Team Server
    Business Integration WebSphere Cast Iron Cloud integration
    Application Servers PureApplication System
    Networking Communications Server (Family)
    Business Integration IBM Integration Bus

    Document information

    More support for: WebSphere MQ

    Software version: 5.3, 5.3.1, 6.0, 7.0, 7.1, 7.5, 8.0, 9.0

    Operating system(s): AIX, IBM i, Linux, Solaris, Windows, z/OS, z/VSE

    Reference #: 1410956

    Modified date: 15 November 2016

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