DFHAP0001 DFHRM0001 0C4 in CA module during CICS startup

Technote (troubleshooting)


Problem(Abstract)

Your CICS Transaction Server for z/OS (CICS TS) V3.2 region abends during startup with message DFHRM0001 or DFHAP0001 due to an abend 0C4 in program SAFRT001.

Symptom

The messages for this CICS job prior to the abend indicate CA Top Secret initialization was in progress:

TSS6088I - TSS/CICS Core Manager Subtask is Active
TSS6089I - TSS/CICS Program Manager Subtask is Active
DFHAP0001 An abend (code ---/AKEA) has occurred at offset X'FFFF' in module DFHAPDM.

Instead of the DFHAP0001 message you might see something like:

DFHRM0001 An abend (code ---/AKEA) has occurred at offset X'01D6' in module DFHRMXN4.


Diagnosing the problem

The dump shows that an abend0C4 occurred during an INITIALISE_DOMAIN call to DFHAPDM to initialize the AP domain. The abendS0C4 occurs in CA module SAFRT001 on a MVC instruction (D208 1000 3000) due to the contents of Register 3. Reg3 is pointing to the last 8 bytes of a page. These 8 bytes contain the word SURROGAT:

C3C1D2E2  D7C9D5E3  E2E4D9D9  D6C7C1E3   | CAKSPINTSURROGAT |
35CCE000.:35CCEFFF. LENGTH(X'1000')--Storage not available

The failing instruction is trying to move 9 bytes, and the ninth byte falls into the next page which is not available, causing the abend0C4.

Resolving the problem

Apply CA fix CIT8673. Contact CA if you need additional assistance.

Product Alias/Synonym

CICS/TS CICS TS CICS Transaction Server

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Document information


More support for:

CICS Transaction Server
Initialization

Software version:

3.2

Operating system(s):

z/OS

Reference #:

1410576

Modified date:

2010-02-05

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