HRESULT: 0xc7ff1004 on Data Protection for Exchange Backup with ESE Error -1018

Technote (troubleshooting)


Problem(Abstract)

Backing up a storage group returns the following error:

ACN5798E MS Exchange API HRESEBACKUPREADFILE() failed with HRESULT: 0xc7ff1004 - Error returned from an ESE function call (-1018)

Cause

The -1018 error is returned to Tivoli Data Protection by Exchange itself, and indicates a possible checksum error in one of the databases in the storage group in question.

Resolving the problem

Here are links to three Microsoft support articles that document possible reasons for returning a -1018 error during a backup operation, and possible resolutions for this behavior:

This link is still active as of 12/08/2013:


http://support.microsoft.com/default.aspx?scid=314917


After the corrective actions have been taken, test the backup again to see if it runs successfully.

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Document information


More support for:

Tivoli Storage Manager

Software version:

All Supported Versions

Operating system(s):

Windows

Software edition:

Edition Independent

Reference #:

1410376

Modified date:

2010-06-15

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