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Lotus Notes 8.5.1 does not render correctly after upgrade to Karmic Koala (Ubuntu 9.10)
 Technote (troubleshooting)
 
 
Problem
After upgrading to Ubutnu 9.10, elements of the Lotus Notes client do not render correctly. No home page is displayed, though the basic Expeditor client shows the frame, menus, and "Open" button.

Though you are able to open a mail file, for example, the contents will not display correctly, nor will a "new mail" window.

 
Symptom
Elements of the client do not display, and rendered in its place is a grey pane.
 
Cause
Updates to the Ubuntu graphic libraries has caused this issue.
 
Resolving the problem
This issue has been reported to Quality Engineering as SPR# BHUY7XFKQQ.

To workaround the problem, copy the old libraries to the notes program directory:

Copy the following files into the /opt/ibm/lotus/notes, with the following commands:
$ cp /usr/lib/libgdk_pixbuf-2.0.so.0.1800.3 /opt/ibm/lotus/notes/libgdk_pixbuf-2.0.so.0
$ cp /usr/lib/libgdk_pixbuf_xlib-2.0.so.1800.3 /opt/ibm/lotus/notes/libgdk_pixbuf_xlib-2.0.so.0
$ cp /usr/lib/libgdk-x11-2.0.so.1800.3 /opt/ibm/lotus/notes/libgdk-x11-2.0.so.0
$ cp /usr/lib/libgtk-x11-2.0.so.1800.3 /opt/ibm/lotus/notes/libgtk-x11-2.0.so.0

 
 
 

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Document information
 Product categories:
 Software
 Messaging Applications
 Advanced Messaging
 Lotus Notes
 Client UI
 Operating system(s):
  Linux
 Software version:
  8.5.1
 Software edition:
  Standard
 Reference #:
  1409777
 IBM Group:
 Software Group
 Modified date:
 2009-11-05

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