TestManager error: Failure reading properties file

Technote (troubleshooting)


Problem(Abstract)

This technote explains how to resolve a "failure reading properties file" error while installing IBM Rational TestManager.

Symptom

The following error can occur in IBM Installation Manager while trying to install TestManager with a repository being accessed using UNC path.

"Failure reading properties file"


Cause

The cause can be either installing from the non-C: drive or having a space in the path to launchpad.exe

Resolving the problem

Copy or move the complete DISK1 folder (including subfolders) to a short path without spaces on the C:\ drive, for example C:\TM\DSIK1 and run launchpad.exe from there.

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Document information


More support for:

Rational TestManager
Installation

Software version:

7.0.2, 7.0.2.1, 7.0.2.2

Operating system(s):

Windows

Reference #:

1409128

Modified date:

2012-12-14

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