Update Index and Regenerate Index missing from search tab in the IBM Rational Change Admin interface

Technote (troubleshooting)


Problem(Abstract)

The 'Update Index' and 'Regenerate Index' radio buttons are missing from the search tab in the Rational Change Admin interface.

Cause

This can occur if the URL in the search.lock file is different than the Rational Change installation URL.

This could happen if there was something as simple as a protocol change to the URL from http or https.
The search.lock URL is incorrect causing the issue.

Environment

Rational Change installations

Diagnosing the problem

The buttons will be missing where normally visible.

Resolving the problem

  • For Change prior to version 5.3 the search.lock file is located in:

    <
    RC_HOME>/jetty/webapps/change/WEB-INF/wsconfig/system

    This file can be removed or manually edited to include the correct URL information for the Rational Change server. After the change to the file is made, navigate to another tab and then back to the search tab and the buttons will now display.

  • In version 5.3 the search.lock file was moved to:

    <RC_HOME>\jetty\webapps\change\WEB-INF\wsconfig\search

    The same process applies for the search.lock file.

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Document information


More support for:

Rational Change
General Information

Software version:

5.2, 5.2.0.1, 5.2.0.2, 5.2.0.3, 5.2.0.4, 5.2.0.5, 5.2.0.6, 5.2.0.7, 5.3, 5.3.0.1, 5.3.0.2

Operating system(s):

AIX, Linux, Solaris, Windows

Software edition:

All Editions

Reference #:

1408867

Modified date:

2013-03-25

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