ArrayStoreException when trying to send OrderTransfer mesage

Technote (troubleshooting)


Problem(Abstract)

When trying to send the OrderTransfer message, the following exception occurs:

[10/3/09 18:46:38:187 EDT] 0000006c CommerceSrvr E com.ibm.commerce.command.ECCommandTarget executeCommand CMN0420E: The following command exception has occurred during processing: "java.lang.ArrayStoreException".java.lang.ArrayStoreException at
org.eclipse.emf.common.util.BasicEList.assign(BasicEList.java(InlinedCompiled Code)) at
org.eclipse.emf.common.util.BasicEList.addUnique(BasicEList.java(Inlined Compiled Code))
at
org.eclipse.emf.common.notify.impl.NotifyingListImpl.addUnique(NotifyingListImpl.java(Compiled Code))
at
org.eclipse.emf.common.util.BasicEList.add(BasicEList.java(Compiled Code))
at
com.ibm.commerce.order.client.commands.ComposeOrderCmdImpl.populateContactInfo
(ComposeOrderCmdImpl.java:1256)
at
com.ibm.commerce.order.client.commands.ComposeOrderCmdImpl.composeContactEntry
(ComposeOrderCmdImpl.java:1222)
at
com.ibm.commerce.order.client.commands.
ComposeOrderCmdImpl.composeOrderItemShippingInfo(ComposeOrderCmdImpl.java:1152)
at
com.ibm.commerce.order.client.commands.ComposeOrderCmdImpl.composeOrderItem
(ComposeOrderCmdImpl.java:778)
at
com.ibm.commerce.order.client.commands.ComposeOrderCmdImpl.composeOrder
(ComposeOrderCmdImpl.java:360)
at
com.ibm.commerce.order.client.commands.ComposeOrderCmdImpl.performExecute
(ComposeOrderCmdImpl.java:308)
at
com.ibm.commerce.command.ECCommandTarget.executeCommand
(ECCommandTarget.java(Compiled Code))
at
com.ibm.ws.cache.command.CommandCache.executeCommand
(CommandCache.java(Compiled Code))
at
com.ibm.websphere.command.CacheableCommandImpl.execute
(CacheableCommandImpl.java(Compiled Code))
at
...

Symptom

WebSphere Commerce fails to send the OrderTransfer message when ADDRESS.FAX1 or FAX2 are populated. If these fields are cleared, then the message can be sent.


Resolving the problem

Contact WebSphere Commerce Support for APAR IZ35878. This APAR allows for ADDRESS.FAX1 and ADDRESS.FAX2 to be populated while the OrderTransfer message is sent.

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Document information


More support for:

WebSphere Commerce Enterprise
Runtime

Software version:

6.0

Operating system(s):

AIX, Linux, Solaris, Windows, i5/OS

Software edition:

All Editions

Reference #:

1408678

Modified date:

2013-10-16

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