Terminal server remote client not allowed

Technote (troubleshooting)


Problem(Abstract)

When you attempt to use a node-locked license key for an IBM Rational product through Terminal Server, you get Flexnet errors -103 and -15. This might also happen on a Remote Desktop client.

Symptom

The full error message is as follows:

Failed to check out a key for Robot
Flexnet Error-103, Terminal server remote client not allowed
Flexnet Error- 15, cannot connect to license server

Cause

IBM Rational node-locked or authorized user licenses do not work on a Terminal server or Remote Desktop client.

Resolving the problem

You have two options.

  1. Use a floating license server.
  2. Run the Rational product on the computer locally, without Terminal Services or Remote Desktop.

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Document information


More support for:

Rational License Key Server
Configuration

Software version:

7.0, 7.0.0.1, 7.0.0.2, 7.0.1, 7.0.1.1, 7.1, 7.1.0.1, 7.1.0.2, 7.5, 8.0, 2003.06.16

Operating system(s):

Windows

Reference #:

1406285

Modified date:

2009-11-04

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