Troubleshooting
Problem
When you attempt to use a node-locked license key for an IBM Rational product through Terminal Server, you get Flexnet errors -103 and -15. This might also happen on a Remote Desktop client.
Symptom
The full error message is as follows:
Failed to check out a key for Robot
Flexnet Error-103, Terminal server remote client not allowed
Flexnet Error- 15, cannot connect to license server
Cause
IBM Rational node-locked or authorized user licenses do not work on a Terminal server or Remote Desktop client.
Resolving The Problem
You have two options.
- Use a floating license server.
- Run the Rational product on the computer locally, without Terminal Services or Remote Desktop.
[{"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Configuration","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.16;7.0;7.0.0.1;7.0.0.2;7.0.1;7.0.1.1;7.1;7.1.0.1;7.1.0.2;7.5;8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
27 December 2019
UID
swg21406285