Recoding RPT test results in no Annotation Toolbar

Technote (troubleshooting)


Problem(Abstract)

Attempts to record a test with Annotation Toolbar in IBM Rational Performance Tester (RPT) fails as no Annotation Toolbar appears.

Symptom

Steps to Reproduce:

  1. Confirm RPT Toolbar is linted in the Internet Browser's add-on list
  2. Record an RPT test
Expected result: Annotation toolbar appears during recording

Actual result: Annotation toolbar does not appear during recording..

Cause

Unknown

Resolving the problem

WORKAROUND:

Option 1: Install RPT toolbar manually

  1. Close Rational Performance Tester
  2. Go to C:\Program Files\IBM\IBMIMShared\plugins
    \com.ibm.rational.test.lt.recorder.http.8.1.2.v20090xxx_xxxx\BrowserPlugins\
  3. Run uninstall-RPT-IE-Plugin.bat
  4. Delete files, cookie and history from Internet Options.
  5. Close all Internet browsers
  6. Make sure pop up blocker is turned off and active content is enabled.
  7. Reopen browser and right click on toolbar and Rational Performance Tester Toolbar menu should have disappeared.
  8. Try a new recording.
    When prompted for installing RPT annotation toolbar, select yes to install.

Option #2: Disable the Internet Explorer Enhanced Security Configuration, as suggested in this developerWorks discussion.

Related information

RPT Annotation Toolbar is not visible with RPT 8.1.1

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Document information


More support for:

Rational Performance Tester
Installation

Software version:

8.1, 8.1.0.1, 8.1.0.2, 8.1.0.3, 8.1.1, 8.1.1.1, 8.1.1.2, 8.2

Operating system(s):

Windows

Reference #:

1405922

Modified date:

2013-05-08

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