Troubleshooting
Problem
After changing the ip address or hostname of the Tivoli Enterprise Monitoring Server (TEMS) server, the tacmd login command failed with error message-KUIC00006E
Symptom
Unable to login with the tacmd command after changing the TEMS server ip address or hostname.
| tacmd login -s xxx.xx.xx.xx -u sysadmin Password: Password? Validating user... KUIC00006E: The specified user name or password is incorrect. You are not logged in because you specified an incorrect user name or password or you do not have permission to log in. Verify the correct user name and password and that you have permission to log in. |
Cause
The cause of this problem is that the KSHXHUBS member/file contains the old TEMS server ip address.
.
The KSHXHUBS member/file contains the list of hub monitoring servers with which the SOAP server communicates, and the corresponding user access list if access has been secured. The TEMS list in the KSHXHUBS member is an aliasing mechanism, equivalent to the kshxhubs.xml file on distributed platforms.
Resolving The Problem
To resolve the problem, update the old ip address with the new TEMS Server ip address in the below file/member
Windows :
%CANDLEHOME%\CMS\HTML\kshxhubs.html
Linux/UNIX :
$candlehome/tables/$hubname/HTML/kshxhubs.xml
z/OS
KSHXHUBS member of RKANPARU dataset
Where $candlehome is the IBM Tivoli Monitoring installation directory and $hubname is the name of the TEMS ( CMS_NODEID)
Was this topic helpful?
Document Information
Modified date:
23 June 2018
UID
swg21405770