Launching the Rational DOORS client results in "FLEXnet Licensing error: -103,577"

Technote (troubleshooting)


Problem(Abstract)

Attempts to start an IBM Rational DOORS client results in the error "License Error: Cannot checkout an uncounted license within a Windows Terminal Services guest session."

Symptom

The full error message is as follows:

License Error: Cannot checkout an uncounted license within a Windows Terminal Services guest session.
Fetaure: DOORS
License path: C:\Program Files\IBM\Rational\DEMO_license.dat;
FLEXnet Licensing error: -103,577
For futher information, refer to the FLEXnet Licesning documentation,
available at "www.macrovision.com".

image:

Cause

The error is seen when DEMO or stand-alone (Authorized User) license file is being used and trying to launch DOORS from a Remote Desktop Connection.


Demo or stand-alone (Authorized User) licenses are uncounted licenses and cannot be used via a remote desktop connection.


Resolving the problem

In order to check out DOORS license from a Remote Desktop, you must use a counted floating/server license for DOORS.

Related information

Rational License Support

Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Rational DOORS
Licensing

Software version:

9.2, 9.2.0.1, 9.2.0.2, 9.2.0.3, 9.2.0.4, 9.2.0.5, 9.3, 9.3.0.1, 9.3.0.2, 9.3.0.3, 9.3.0.4, 9.3.0.5, 9.3.0.6, 9.3.0.7, 9.4, 9.4.0.1, 9.5

Operating system(s):

Windows

Reference #:

1404938

Modified date:

2009-09-28

Translate my page

Machine Translation

Content navigation