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Announcing IBM Support Assistant V4.1.1

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Abstract
Announcing the release of IBM Support Assistant V4.1.1.
 
Content
This is a cumulative fix pack that can be applied to IBM Support Assistant V4.1. Don't have IBM Support Assistant V4.1.0? Download the latest version of the IBM Support Assistant workbench from the web site, then upgrade to V4.1.1: IBM Support Assistant Download Page.

This fix pack release includes many fixes and makes it easier to understand and use various IBM Support Assistant features. For a full list of fixes, refer to the Readme for IBM Support Assistant V4.1.1.

For version 4.1 users, the update will begin at start-up automatically if you have your Updater Preferences set to find updates each time the IBM Support Assistant V4.1 Workbench is started. Otherwise you can apply the fix pack by starting the IBM Support Assistant Workbench and going to Update > Find Updates to Add-ons. When the list of updates is returned, select the IBM Support Assistant Platform Feature. The entire fix pack will be installed and you will be prompted to restart IBM Support Assistant. Once IBM Support Assistant is restarted, you will have all the fixes installed and will be running IBM Support Assistant V4.1.1.

In rare cases the IBM Support Assistant Workbench does not restart after updating to V4.1.1, if you experience this problem modify the rcpinstall.properties file located in the C:\Documents and Settings\{username}\IBM\ISAv41\.config directory or wherever you selected to install your User Data. Lower the vmarg.Xmx=-Xmx1280m property by 100 increments until you resolve the issue, for example to vmarg.Xmx=-Xmx1180m or lower.

Check out the features provided by IBM Support Assistant V4.1, or return to the IBM Support Assistant Home Page.
 
 
 

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Document information
 Product categories:
 Software
 Software Development
 Other Software Development
 IBM Support Assistant
 News & Information
 Operating system(s):
  Linux, Windows
 Software version:
  4.1
 Software edition:
  Workbench
 Reference #:
  1404341
 IBM Group:
 Software Group
 Modified date:
 2009-09-23

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