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Selecting "Manage Chat Rooms" in Notes 8.5 returns error exception
 Technote (troubleshooting)
 
 
Problem
When using Lotus Sametime integrated in the Lotus Notes 8.5 client, the following error occurs when you click "Manage chat rooms":

"Exception... "Method not implemented" nsresult: "0x80004001 (NS_ERROR_NOT_IMPLEMENTED)"

 
Cause
There is an update required to the "xulUtility" file on the Sametime Advanced server that is missing from the Notes 8.5 updatesite.
 
Resolving the problem
To correct the problem, you must upgrade to Sametime Advanced Server 8.0.1 CF1 and then replace the xulUtlity.js file with an updated one available currently by opening a service request with IBM Support.
 
Related information
About Sametime Advanced plug-ins for Notes 8.5 Standard
 
 
 

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Document information
 Product categories:
 Software
 Organizational Productivity, Portals & Collaboration
 Real-time & Team Collaboration
 Lotus Sametime
 Sametime Advanced
 Operating system(s):
  Linux, Windows
 Software version:
  8.0.2
 Software edition:
  Standard
 Reference #:
  1403569
 IBM Group:
 Software Group
 Modified date:
 2009-10-12

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