IBM Rational Quality Manager (RQM) has proper integration with Rational Team Concert (RTC). Browser's pop-up blocker is disabled. When trying to open RTC Defect page from RQM (RQM > Defect > Create Defect), you still get the below exception: There are exceptions occurred during the initialization process. Please see more details as: Deferred Cancelled Restart RQM and RTC server does not help.
Resolving the problem
One workaround is:
1. Clear browser files, cookies and history completely.
2. Close all browsers.
3. Login to RQM and try RQM > Defect > Create Defect again.