IBM Support

CICS Twitter, Blog, Facebook, YouTube, and Forum information

Question & Answer


Question

You would like to stay informed in the CICS community. You want to know what social media channels are being used. What Twitter accounts, Blogs, Facebook pages, YouTube videos, and Forums are available for CICS Transaction Sever (CICS TS), CICS Transaction Gateway (CICS TG), and CICS Tools?

Answer

Click the following links to learn about each of the available CICS social media channels.
 





 

CICS on Twitter
In order to bring our followers a more streamlined experience on Twitter, IBM combined the IBM_CICS Twitter account with the IBM Z account. Follow @IBMZ to continue to get updates and news. To limit the tweets to hashtag #CICS, click Twitter search of #CICS from:IBMZ
CICS Support also occasionally posts content to the @IBMSupport on Twitter account. This account is the official Twitter account for ALL of IBM Support. The tweets from the CICS support team include the hashtag #CICS so you can limit the tweets you see to #CICS by clicking Twitter search of #CICS from:IBMSupport.



 


  CICS blog

The most recent CICS blog entries can be found under the "Software > CICS" Topic group on the IBM Z and LinuxOne Community. These blog entries provide technical information for the CICS suite of products and are often written by the development and support teams, to help you make the most of CICS. Clients are also encouraged to share their expertise by clicking Contribute > Blog entry from the Community.

The group monitoring the blog do their best to respond to your comments.  But, this blog is not another support channel so the group does reserve the right to not answer your questions or point you back to the IBM support team.

 










  CICS on Facebook
In order to bring our followers a more streamlined experience on Facebook, CICS combined the IBMCICS Facebook account the IBM Z Facebook account. Follow @IBMZ to continue to get updates and news for CICS.  To limit the posts to hashtag #CICS, click Facebook search for #CICS in IBM Z.    





CICS videos

Click CICS Videos on IBM Z Community to see the "Videos" for the "CICS" Topic group on the IBM Z and LinuxOne Community. 
Click CICS videos on IBM MediaCenter to search for CICS videos on the IBM MediaCenter.

Subscribe to the IBM Z YouTube channel to be notified when new CICS videos and other IBM Z videos become available!

Before 2016, CICS videos could be found on the IBM SupportTV channel on YouTube. This channel hosts a library of support-related videos for many IBM software products.



 


  CICS forums
IBM encourages CICS clients, to use CICS Discussions on the IBM Z and and LinuxOne Community (found under "Topic Groups" by selecting "Software" then "CICS") to share expertise with each other. Refer to How to join a Discussion for more information.
 
You need to open a case if you would like to engage IBM support. There are many options including our Preferred Care options for IBM Z that provide usage support to assist with non-defect installation and product-related questions.
 

To improve your support experience and provide you with the best possible access to people who know and understand your products, the Support Forums merged with the IBM Community on October 11, 2022. IBM dW Answers, was also withdrawn from service on 31 March 2020.




 

 CICS-L Mail List Facility

A Mail List facility is available for CICS users. It is hosted on a Listserver managed by the University of Georgia, US. Once subscribed, a user can email to the mail list amd the submission is distributed to all other subscribers.

To subscribe, send an email to [email protected] with the subject line "subscribe CICS-L". You will be sent a confirmation note that you will need to reply to.

Once subscription is complete, you can send submissions by sending an email to the mailing list, the address of which is [email protected].

Go to the CICS-L Home Page to view the CICS-L archives.
 


 

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Product Synonym

CICS/TS CICS TS CICS Transaction Server CICSBAC CICS BAC CBEP CICS BEP CICSCM CICS CM CICSDA CICS DA CICSIA CICS IA CICSPA CICS PA CICSVC CICS VC CICSVR CICS VR CICS/VR ;CICSVT CICS VT CICS/VT ISM

Document Information

Modified date:
19 October 2022

UID

swg21402518