IBM Support

Attachments have a different file name to the original in Microsoft Word

Technote (FAQ)


Why is the attachment file name changed in a new Lotus Notes memo when using File > Send To > Mail Recipient from Microsoft Word?


The installation of Microsoft Word Security update KB969603 causes the file rename due to security considerations.

Security Bulletin from Microsoft

It has also been reported that KB973443 has the same effect.

Security Bulletin from Microsoft


This issue is fixed in 8.5.2.

Fix details: SPR# MPGY7TWK3S

Refer to the Upgrade Central site for details on upgrading Notes/Domino.

As a workaround, attach the attachment to a Notes memo manually.

Document information

More support for: IBM Notes

Software version: 7.0, 8.0, 8.5

Operating system(s): Windows

Software edition: All Editions

Reference #: 1397140

Modified date: 25 April 2013