IBM Support

Attachments have a different file name to the original in Microsoft Word

Technote (FAQ)


Question

Why is the attachment file name changed in a new Lotus Notes memo when using File > Send To > Mail Recipient from Microsoft Word?

Cause

The installation of Microsoft Word Security update KB969603 causes the file rename due to security considerations.

Security Bulletin from Microsoft
http://www.microsoft.com/technet/security/bulletin/MS09-027.mspx

It has also been reported that KB973443 has the same effect.

Security Bulletin from Microsoft
http://www.microsoft.com/technet/security/bulletin/ms09-068.mspx


Answer

This issue is fixed in 8.5.2.

Fix details: SPR# MPGY7TWK3S

Refer to the Upgrade Central site for details on upgrading Notes/Domino.

As a workaround, attach the attachment to a Notes memo manually.


Document information

More support for: IBM Notes
Mail

Software version: 7.0, 8.0, 8.5

Operating system(s): Windows

Software edition: All Editions

Reference #: 1397140

Modified date: 2013-04-25