Resolving permission denied error when sending team invitations in Rational Quality Manager 2.0

Technote (troubleshooting)


Problem(Abstract)

This technote explains how to resolve a permissions error that can occur when using IBM Rational Quality Manager version 2.0.

Symptom

When adding a new user to a Project Area in Admin > Jazz Project Administration, the following dialog box is displayed:


Clicking OK leads to this dialog box:


Clicking Finish may lead to this error being thrown:
"Error generating team invitations 'Generate Team Invitation' failed. Permission denied" as seen below:



Cause

This error indicates that the User ID you are logged in as does not have sufficient permission's to send team invitations.

Resolving the problem

To resolve this issue:

  1. Click Admin > Jazz Project Administration > [ Project Area ] > Permissions > Team.
  2. Choose a role that your User ID is a member of.
  3. Under Permitted Actions, enable Process > Generate Team Invitation > Generate a team invitation, as seen below.
  4. Click Save.
  5. Return to and Admin > Jazz Project Administration try sending another invitation. The permissions error will no longer be thrown.




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Document information


More support for:

Rational Quality Manager
Administration

Software version:

2.0

Operating system(s):

Windows

Software edition:

Standard

Reference #:

1397058

Modified date:

2010-11-23

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