IBM Support

Received error installing DB2 "Could not lauch setup.exe. Return code is 740".

Technote (troubleshooting)


Trying to launch setup.exe failed with error "Could not launch setup. Return Code is 740." while installing DB2 on Windows 2008 / Windows Vista.

Resolving the problem

The error "Return Code is 740" is usually returned when the SETUP.EXE doesn't have the necessary privileges for the Administrator to run.

The issue happens in Windows Vista and Windows 2008. By default, in these operating systems, applications start with only standard user rights, even if the user is a local administrator.

Set the privilege for SETUP.EXE to allow it to "Run as Administrator" to resolve the issue.

Related information

User Access control in Vista:

Document information

More support for: DB2 for Linux, UNIX and Windows
Install/Migrate/Upgrade - Database

Software version: 9.5, 9.7, 10.1, 10.5

Operating system(s): Windows

Reference #: 1396984

Modified date: 18 November 2015

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