New IBM Education Assistant flash training released for Tivoli Netcool Service Quality Manager v 4.1.4

News


Abstract

Modules released are:
Ensuring a successful start and stop on AIX http://ow.ly/gPKMY
Detecting a failure and producing MustGather for IBM support http://ow.ly/gPL1k

Content

The IBM Education Assistant (IEA) integrates narrated presentations, Teach Me Demonstrations, tutorials, and resource links to help you successfully configure and use IBM software products

In detail, the information provided in IEA is role and task based to demonstrate how to accomplish "specific" tasks in your software product(s). The term coined for this is aptly named "Just in Time" training.

IEA consists of:

Presentations - technical overviews that provide background on a topic (some are audio enabled)

Teach Me Demos - guided demonstrations that show how to complete a specific task

Tutorials - step-by-step instructions to follow for completing a task

Additional reading material - links that organize product documentation, Redbooks, and white papers





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Document information


More support for:

Tivoli Netcool Service Quality Manager

Software version:

4.1.1, 4.1.4

Operating system(s):

AIX, HP-UX, Linux, Windows

Software edition:

Edition Independent

Reference #:

1393985

Modified date:

2013-01-15

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