QE-DEF-0312 An error occurred while calling the content store for identity information

Technote (troubleshooting)


Problem(Abstract)

QE-DEF-0312 An error occurred while calling the content store for identity information. CCL-RCI-0001 Unhandled 3rd Party Web Applications and Services Platform exceptions were converted into this generic RCI Exception code.

End Point not found on server. Status 404 (Not Found) received

Symptom

Unable to test data sources. All reports are running successfully

Cause

Invalid entry for Dispatcher URI for External Applications setting in Cognos Configuration

Resolving the problem

Ensure the Dispatcher settings are defined correctly in Cognos Configuration. e.g.

http://localhost:9300/p2pd/servlet/dispatch


Cross Reference information
Segment Product Component Platform Version Edition
Business Analytics Cognos Business Intelligence Cognos Connection Windows 8.4

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Document information


More support for:

Cognos 8 Business Intelligence
Cognos Connection

Software version:

8.4

Operating system(s):

Windows

Software edition:

All Editions

Reference #:

1393889

Modified date:

2009-07-15

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