Collecting Data: Maximo V7 Application Server Security (LDAP) Configuration

Technote (FAQ)


Question

Collecting data for Maximo Application Server Security (LDAP) configuration. Gathering this information before calling IBM support will help you with the troubleshooting process and save time analyzing the data.

Answer

Maximo V7 Application Server Security (LDAP) Configuration Collecting Data information
This technote describes what information you need to begin troubleshooting a Maximo 7 (Application Server Security (LDAP) configuration issue.

If you have not compiled the General information, Please see General Collecting Data document 1313647 and include that information.


Collect the following files and information:

1. If synchronizing data from the directory server which cron task is being used: LDAPSYNC or VMMSYNC

2. The sync cron task parameter values as appropriate (Credential, GroupMapping, Host, Port, Principal, UserMapping, GroupSearchAttribute, UserSearchAtrribute)

3. From the System Properties application the value of mxe.useAppServerSecurity

4. ibm\smp\maximo\applications\maximo\maximouiweb\webmodule\WEB-INF\web.xml

5. ibm\smp\maximo\applications\maximo\mboweb\webmodule\WEB-INF\web.xml

6. WebLogic -
a) bea\user_projects\domains\<domain name>\config\config.xml
b) screen shot of the Security - Realms - myrealm - Providers tab
c) screen shot of the Security - Realms - myrealm - Providers tab - Authentication -
ActiveDirectoryAuthenicator - General tab
d) screen shot of the Security - Realms - myrealm - Providers - Added Active Director Provider -
Configuration tab
e) screen shot of the Security - Realms - myrealm - Providers - Added Active Director Provider -
Provider Specific tab (multiple screen shots to capture all data fields)
f) screen shot of the Security - Realms - myrealm - Users and Groups tab

7. WebSphere -
a) screen shot of the Security - Secure administration, applications, and infrastructure link
b) Security Configuration Report
c) screen shot of the Applications - Enterprise Applications - Maximo - Security role to user/group
mapping link

8. If using Active Directory, configuration information (i.e. CN, OUs, DCs, etc.). Screen Shot(s) of the Active Directory system with the maximouser group and users

9. If using Tivoli Directory Server, configuration information (i.e. CN, OUs, DCs, etc.). Screen Shot(s) of the Tivoli Directory Server system with the maximouser group and users


10. Run the following SQL statement from a SQL tool and save the output
select * from maxuser

8. LDAP test tool (i.e. LDAP Browser) configuration and test results when run from the Maximo Application Server


Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management Tivoli Asset Management for IT All
Systems and Asset Management IBM Maximo Asset Management Essentials All
Systems and Asset Management IBM Maximo Asset Management Essentials All
Systems and Asset Management IBM Maximo Asset Management Essentials All

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Document information


More support for:

IBM Maximo Asset Management

Software version:

7.1, 7.1.1, 7.2, 7.2.1, 7.5

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1393173

Modified date:

2009-07-13

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