IBM Support

Information to provide when raising a Java problem with IBM Support

Technote (FAQ)


When I raise a Java™ problem with IBM Support, what information should I provide?


Information on submitting Java problem reports is available in the relevant versions of the Java Diagnostics Guides. You can go to the relevant sections of the guides by following the links below:

Java 6.0 Diagnostic Guide

Java 5.0 Diagnostic Guide

Java 1.4.2 Diagnostic Guide

Document information

More support for: Runtimes for Java Technology

Software version: 1.4.2, 5.0, 6.0

Operating system(s): AIX, HP-UX, IBM i, Linux, Solaris, Windows, z/OS

Software edition: J2SE

Reference #: 1392181

Modified date: 29 June 2009