Troubleshooting
Problem
Server startup (dsmserv) is failing with ANR2788E and ANR1905E messages for the ACTIVELOGDIRECTORY path.
Symptom
ANR2788E The server failed with error code 6 when attempt to create files in e:\tsmdata\log. The path is not empty. It might contain data from your existing database.
ANR1905E Path e:\tsmdata\log for ACTIVELOGDIRECTORY does not exist or is not empty.
Cause
The directory does not exist or the path specified in the dsmserv.opt file is using incorrect casing from the corresponding DB2 values.
Environment
Windows and Unix
Diagnosing The Problem
Start the Tivoli Storage Manager server in the foreground by using the DSMSERV command.
Resolving The Problem
The directory path values in dsmserv.opt (eg: ACTIVELOGDIRECTORY, ARCHIVELOGDIRECTORY) are case sensitive on both Windows and Unix systems.
First, verify the path to the log directory exists on the file system.
The log path values in DB2 must match the values in dsmserv.opt. If DB2 reports the “Path to log files” as E:\tsmdata\log, then ACTIVELOGDIRECTORY should be E:\tsmdata\log instead of e:\tsmdata\log.
In order to get the log path values, open a DB2 command prompt and issue:
db2 connect to tsmdb1
db2 get db cfg for tsmdb1
Look for the following values in the DB2 output:
Path to log files = E:\tsmdata\log\
Overflow log path (OVERFLOWLOGPATH) = e:\tsmdata\archlog\RstDbLog\
First log archive method (LOGARCHMETH1) = DISK:e:\tsmdata\archlog\archmeth1\
Failover log archive path (FAILARCHPATH) = e:\tsmdata\archlog\failarch\
Note: It is not recommended to change the DB2 values. Edit the dsmserv.opt to reflect the DB2 values.
Based on the values above, the dsmserv.opt values should be:
ACTIVELOGDIRECTORY E:\tsmdata\log
ARCHIVELOGDIRECTORY e:\tsmdata\archlog
This error has also been seen when the path to the directory contains a space. For instance:
C:\Program Files\Log. Use the 8.3 naming convention. (eg: progra~1). From a DOS Command prompt, issuing "dir /x" will reveal the 8.3 naming convention for directories.
Product Synonym
TSM
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Document Information
Modified date:
17 June 2018
UID
swg21391672