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Potential crash and table issues with bidirectional languages (Hebrew and Arabic) in Notes 7.0.4

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Abstract
Two issues have been identified in Notes 7.0.4 that occur only in bidirectional languages (Arabic and Hebrew). These issues do not occur in Notes versions prior to 7.0.4 nor do they impact Domino servers. See below for more details. (Original publish date June 5, 2009. See "Change History" below.)
 
Content

Two issues have been identified in Notes 7.0.4 that occur only in bidirectional languages (Arabic and Hebrew). These issues can cause tables and certain form elements to not honor bidirectional settings and could also lead to a Notes crash. The types of tables that lead to a crash are used in the mail template.

Affected versions
-- Notes 7.0.4 Arabic or Hebrew
-- Notes 7.0.4 MUI (Multilingual User Interface) for Arabic or Hebrew on a 7.0.4 Notes client release

Note: The bidirectional template version does not matter. For example, Notes 7.0.4 with a 7.0.3 (or earlier) template would encounter the issue. Notes 7.0.3 with a 7.0.4 template would not encounter the issue.

Options to resolve the issue

-- If you are running an affected version (see section above), you can install Notes 7.0.4 Interim Fix 1 (Notes_704CCH1_W32.exe), which can be obtained from IBM Fix Central. Once 7.0.4 Interim Fix 1 is applied, the issues will not occur. You can tell if you are running Notes 7.0.4 Interim Fix 1 by examining the Help\About in the Notes client where it will show 7.0.4 CCH1.

-- Both issues are addressed in the latest Cumulative Client Hotfix (CCH) for Notes 7.0.4, which is available for download from Fix Central.


-- These part numbers were replaced from 7.0.4 to 7.0.4a to address the issue. If you install 7.0.4 with the below new part numbers, these issues will not occur. The Help\About will indicate 7.0.4a.

SeqDescriptionPlatformLanguageOld Part #New Part #
1Notes Client 7.0.4 for Windows 2000, XP and Vista ArabicWindows 2000
Windows XP
Windows Vista
ArabicCZ38HARCZ403AR
2Notes Client 7.0.4 for Windows 2000, XP and Vista HebrewWindows 2000
Windows XP
Windows Vista
HebrewCZ38LIWCZ404IW
3Notes, Designer Clients 7.0.4 for Windows 2000, XP and Vista ArabicWindows 2000
Windows XP
Windows Vista
ArabicCZ38UARCZ405AR
4Notes, Designer Clients 7.0.4 for Windows 2000, XP and Vista HebrewWindows 2000
Windows XP
Windows Vista
HebrewCZ38YIWCZ406IW

Note: The physical CDs for 7.0.4 are labeled as 7.0.4, but contain the code for 7.0.4a. Customers who received CDs that are labeled 7.0.4 are fine since the code is actually 7.0.4a and addresses this issue.


These two issues are tracked in the SPRs listed below, both of which are fixed in the latest CCH for Notes 7.0.4.

SPR# KZHU7RRFUC: 7.0.4 Notes client crash in mail and other templates related to Table with merged cells

SPR# KZHU7RS5Z5: Form Layout appears out of order under BiDi languages in 7.0.4 Notes client



Change History
20 Oct 2009Added note that issues are fixed in 7.0.4 CCH.
25 Aug 2009Added note about physical CDs.
19 June 2009Added table with part numbers.
5 June 2009First published.
 
Related information
IBM Fix Central
Lotus Notes 7.0.4 - Cumulative Client Hotfix 2 (CCH2)
 
 
 

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Document information
 Product categories:
 Software
 Messaging Applications
 Advanced Messaging
 Lotus Notes
 Mail
 Operating system(s):
  Windows
 Software version:
  7.0.4
 Software edition:
  All Editions
 Reference #:
  1389384
 IBM Group:
 Software Group
 Modified date:
 2009-10-20

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